Intake Worker - Hobart
Core
First point of contact for mental health intake, screening, and assessment to identify care needs and referral pathways.
Role type
Intake Worker (Mental Health)
Builds
Access to mental health services via a stepped-care model for adults in Southern Tasmania.
Domain
Mental Health / Community Services
Deliverable
client delivery
Required skills
intake and assessment processes, recovery-oriented practice, trauma-informed practice, person-centred care, risk identification, stakeholder relationship building
Preferred skills
Certificate IV in Mental Health/Community Services/Human Services/Social Work, lived experience of mental health challenges or disability
Technologies
Initial Assessment and Referral Decision Support Tool (IAR-DST)
Responsibilities
Support participants to understand care options and promote informed choice, oversee intake process and identify risks/safety concerns, escalate clinical or safety issues, communicate participant information to allocate services appropriately
Seniority
Entry-level to Mid-level, hands-on IC