Administrator Coordinator
Core
Coordinate service delivery, schedule and dispatch technicians, and manage operational workflows for an electrical service team.
Role type
Operations Administrator / Scheduler
Builds
Service delivery operations for residential and commercial electrical clients
Domain
Electrical services / Facilities management
Required skills
scheduling, dispatching, timesheet management, customer portal administration, invoicing, performance tracking, decision-making, multi-priority management
Preferred skills
experience with SimPRO or similar job management systems, trades or facilities background
Technologies
SimPRO
Responsibilities
Act as central point of coordination for incoming service requests; Schedule and dispatch technicians; Review and approve timesheets; Coordinate follow-up works and materials; Maintain customer portals; Track performance metrics; Invoice completed works; Provide day-to-day administrative support to technicians.
Seniority
Mid-level, hands-on IC