Key Account Coordinator
Core
Support key corporate accounts in the fertiliser industry through customer service, commercial administration, and order management.
Role type
Key Account Coordinator (corporate accounts)
Builds
Customer service continuity and operational efficiency for key corporate clients
Domain
Agribusiness / Fertilisers
Required skills
Customer service, commercial administration, analytical skills, attention to detail, organisation, time management, Microsoft Office (Excel)
Preferred skills
Corporate account management, SAP, Power BI, reporting systems, supply chain operations
Responsibilities
Manage key account administration and customer enquiries; Coordinate quotations, contracts, orders, deliveries, payments and reconciliations; Maintain accurate reporting, dashboards and rebate reconciliations; Analyse sales performance and identify growth opportunities; Build strong relationships with customers and internal stakeholders; Collaborate across business functions to support customer outcomes; Identify process improvements to enhance customer experience and operational efficiency.