Member of Commercial Staff
Core
Own the full customer lifecycle from onboarding to retention for an energy software startup, acting as the primary point of contact to help customers navigate complex energy markets.
Role type
Senior commercial account owner
Builds
Customer relationships and long-term satisfaction within the energy software sector
Domain
Energy software / Energy markets
Deliverable
client delivery
Required skills
Customer lifecycle management, relationship management, product and market insight translation, independent account ownership
Preferred skills
Experience with energy market regulations and industry trends
Technologies
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Responsibilities
Build and manage relationships with new and existing customers; Develop deep product, market, and customer understanding to advise and guide customers; Own and continuously optimize the customer lifecycle from onboarding through to satisfaction and retention
Seniority
Mid-level, hands-on IC