Student Service Officer
Core
Administrative and compliance officer ensuring RTO regulatory standards, managing student records, and supporting enrollment and academic progress.
Role type
Student Service Officer (Administrative/Compliance)
Builds
Student records, compliance reports, enrollment documentation
Domain
Vocational Education and Training (VET) / Education Compliance
Deliverable
dashboards & analysis | client delivery
Required skills
RTO Manager, Moodle, PRISMS, student data management, attendance monitoring, intervention policy implementation, visa compliance support, administrative support, record keeping
Preferred skills
CRICOS registered training organization experience, National Code knowledge, VET industry knowledge, bilingualism
Technologies
RTO Manager, Moodle, PRISMS, Microsoft Office (Word, Excel, Outlook, PowerPoint)
Responsibilities
Ensure RTO compliance with regulatory standards; monitor student data accuracy and attendance; assist students with enrollment and course information; manage student record interventions; provide administrative support to academic and marketing teams; update college databases and eLearning platforms.
Seniority
Mid-level, hands-on IC