Head Concierge
Core
Lead the Concierge team to deliver exceptional hospitality and guest experiences in Sydney CBD hotels.
Role type
Senior IC hospitality operations leader (Head Concierge)
Builds
Unforgettable guest service experiences
Domain
Hospitality / Tourism
Deliverable
client delivery
Required skills
Guest relationship management, team leadership, conflict resolution, logistics coordination, multitasking under pressure
Preferred skills
Flexible availability for rotating shifts (evenings, weekends, holidays)
Technologies
N/A
Responsibilities
Foster genuine connections with guests, facilitate onboarding for new team members, lead the Concierge team collaboratively, assist guests with transport and travel arrangements, luggage delivery, storage, parking and valet services
Seniority
Senior, hands-on IC
Sourced via viewjobs · Listed on CareerPlan, which tracks 833,000+ jobs from 20+ sources.