Front Office All Rounder
Core
Handle guest check-ins, check-outs, payments, and inquiries while coordinating with housekeeping and front office staff to ensure smooth hotel operations.
Role type
Front Office Associate
Builds
Guest arrival/departure workflows, payment processing, and room readiness coordination
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, payment processing, reservation management, cash handling, report generation, communication, coordination
Preferred skills
Warm demeanour, passion for service, ability to work extended periods standing or walking
Technologies
Computer system for reports and cash management
Responsibilities
Process guest check-ins and check-outs, handle various payment types, answer and process guest calls and requests, coordinate with housekeeping, run daily arrival/departure reports, balance cash and bank counts, communicate parking and local information to guests
Seniority
Entry-level, hands-on IC