Administration Officer - Services
Core
Provide site-based administrative support across multiple childcare locations, assisting families with enrolments, bookings, and compliance documentation.
Role type
Administrative Officer (Childcare Services)
Builds
Enrolment and booking systems, accurate administrative records, and community engagement programs.
Domain
Education and Childcare
Required skills
Enrolment and booking management, record keeping, compliance monitoring, email inbox management, community promotion, cross-site collaboration, interpersonal communication
Preferred skills
Experience in education or community services, knowledge of childcare compliance, proficiency in Microsoft Office and Google Workspace
Technologies
Microsoft Office, Google Workspace, childcare platforms
Responsibilities
Assist families with enrolments, waitlists, and Child Care Subsidy queries; manage children's bookings and coordinate Vacation Care; maintain accurate administrative records; monitor and respond to service email inboxes; support local promotion of enrollment and program opportunities; work collaboratively across service sites to resolve administrative issues.
Seniority
Mid-level, hands-on IC