Customer Service Representative - Anchorage
Core
Provide customer service and order management for a wholesale produce company, ensuring accurate order entry, price quotations, and timely communication with sales and logistics teams.
Role type
Customer Service Representative (Order Entry)
Builds
Purchase orders, price quotations, and delivery schedules for wholesale produce clients.
Domain
Wholesale produce / Food supply chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Order entry accuracy, phone communication, produce commodity knowledge, conflict resolution, time management, PC/Windows Office skills
Preferred skills
Retail and wholesale produce experience, high school diploma or equivalent plus one year of experience
Technologies
AS400, EView, Windows Office suite, Outlook, Explorer
Responsibilities
Receive telephone requests for price quotations, purchase orders, and order changes; retrieve customer and stock status information; follow up on inquiries regarding delivery information; make price quotations by phone; maintain systems files of active orders; notify salespersons of customer needs; ensure orders are submitted before cut-off times.
Seniority
Entry-level to Junior