Mediation Scheduler
Core
Coordinate, schedule, and process administrative tasks for alternative dispute resolution proceedings involving civilians with mediation-eligible complaints against NYPD Members of Service.
Role type
Entry-level administrative scheduler
Builds
Alternative dispute resolution proceedings
Domain
Public sector / Police oversight
Required skills
Scheduling, data entry, file organization, report production, telephone communication, confidential document handling
Preferred skills
None stated
Technologies
None stated
Responsibilities
Receive and process referrals of mediation-eligible cases; Initiate and maintain communication with civilians and Members of Service to confirm participation; Liaise with mediators to coordinate schedules; Respond to inquiries regarding case status; Produce reports on dockets and cases; Ensure unsuccessful mediations are returned to investigators; Handle confidential materials; Perform data entry; Design and maintain file organization systems; Copy, scan, store, and dispose of files.
Seniority
Entry-level