MPI Inside Sales Representative
On-site
Core
Inside Sales Representative handling customer inquiries, resolving issues, and providing consultative sales solutions for industrial products.
Role type
Inside Sales Representative
Builds
Customized solutions for plant and industrial customers
Domain
Industrial manufacturing (waterworks, valves, pipes)
Deliverable
client delivery
Required skills
consultative selling, active listening, problem-solving, CRM proficiency, mechanical aptitude, urgency, cross-selling
Preferred skills
Microsoft D365, waterworks industry knowledge, AWWA valves, ductile iron pipe
Responsibilities
Respond to customer inquiries via phone/email/chat, resolve customer issues, process orders and returns, guide customers on product selection, handle complaints, identify upselling opportunities, maintain CRM records
Seniority
Entry to Mid-level