Credentialing Specialist, Allergan Aesthetics, Austin, TX
Core
Manages account setup, learning systems, and change requests for sales reps and internal customers while resolving basic issues and ensuring accurate task completion.
Role type
Entry-level operational support specialist (credentialing)
Builds
Customer accounts and license updates for sales teams
Domain
Healthcare / Medical Aesthetics / Customer Operations
Required skills
CRM proficiency, account management, policy adherence, problem solving, time management, data entry
Preferred skills
Bachelor's degree, 3+ years experience, cross-functional communication
Technologies
Salesforce, SAP, NICE, Microsoft Applications
Responsibilities
Create and update accounts, process license updates, research and resolve customer account requests, handle internal/external inquiries, identify process improvement opportunities
Seniority
Entry-level to Junior, individual contributor