French-Speaking Automotive Diagnostic Support Engineer (United Kingdom based)
Core
Liaise with dealership personnel and internal teams to analyze vehicle case histories, trends, and issues, providing diagnostic support and data analysis for the automotive industry.
Role type
Automotive diagnostic support engineer (helpdesk)
Builds
Vehicle diagnostic insights and support data for dealerships
Domain
Automotive industry, warranty & technical support
Deliverable
dashboards & analysis
Required skills
Problem-solving, process orientation, data recording, data analysis, computer literacy, written and oral French, written and oral English
Preferred skills
Customer service experience, engineering background, automotive background
Responsibilities
Liaise with dealership personnel at all levels, record data into computer systems, participate in training and product information exchange, write and circulate data to helpline engineers and management, complete company documentation (expense reports, corrective action requests), perform ad hoc duties as assigned