Network Specialist
Core
Manage network infrastructure, security, and technical support for the Office of Labor Relations.
Role type
Network Specialist
Builds
Reliable, cost-effective technology solutions supporting agency operations
Domain
Municipal government / IT Operations
Required skills
LAN/WAN planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, security management, switch management, server management, DHCP/DNS administration, user account management, MDM management, hardware/software support
Preferred skills
Professional/vendor certification in local area network administration
Technologies
Synology NAS, VMWare, CrowdStrike, McAfee, Office 365
Responsibilities
Install, configure, and maintain network switches, local Synology NAS, and VMWare servers; Perform troubleshooting analysis of network services, endpoint devices, and associated systems; Manage network user accounts, permissions, and Office 365 email accounts; Monitor network performance and implement performance tuning; Work with helpdesk support ticketing system and address ongoing IT issues; Document issues and resolutions; Manage, Monitor and support MDM for laptops, phones, and iPads; Install new workstations, laptops, printers, and VoIP phones; Provide hardware and software support to employees on premises and working remote; Support locally installed door access security, video surveillance and teleconference systems.