Patient Access Advocate, Part-time Mid shift
Core
Greet patients, manage registration, verify insurance, collect payments, and perform clerical duties in an emergency room/urgent care setting.
Role type
Patient Access Advocate (Registration Clerk)
Builds
Patient registration files and accurate billing records
Domain
Healthcare / Ambulatory Care
Required skills
Insurance verification, payment collection, electronic health record data entry, phone screening, customer service, basic medical terminology, office equipment operation
Preferred skills
Medical billing codes (DRG, ICD-10, CPT, HCPCS), health insurance knowledge
Technologies
Electronic health record systems, Microsoft Office (Word, Excel, Outlook), telephones, photocopiers, scanners
Responsibilities
Greet patients and answer phones, update patient demographics and insurance info, collect copays/coinsurance, verify eligibility, perform visit closure, maintain clean waiting areas, assist with clerical tasks
Seniority
Entry-level, part-time