MEMBER SERVICES ASSOCIATE
Core
Assist members with retirement benefits, process survivor applications, and coordinate retirement seminars and paperwork sessions.
Role type
Member Services Associate (Retirement Benefits Examiner)
Builds
Retirement seminar materials and processed benefit applications
Domain
Public sector pension administration
Deliverable
client delivery
Required skills
Retirement benefits administration, seminar coordination, document processing, beneficiary form handling, survivor benefits processing, front desk operations
Responsibilities
Conduct presentations at retirement seminars, register members for sessions, process survivor benefits applications, record communications, provide front desk coverage