Patient Access Advocate, PRN Days, Lane
Core
Greet patients, register new arrivals, verify insurance eligibility, collect payments, and manage front office operations to support clinical staff and patient flow.
Role type
Front office associate (patient access)
Builds
Patient registration and intake workflows for urgent care and emergency services
Domain
Healthcare / Ambulatory care
Required skills
Patient registration, insurance verification, payment collection, HIPAA compliance, phone etiquette, clerical tasks, supply management
Preferred skills
Healthcare setting experience, EMR/EHR experience, customer service in medical office
Technologies
Microsoft Office, patient management systems, office equipment
Responsibilities
Greet patients and visitors, register new patients, verify insurance and collect payments, notify clinical staff of arrivals, answer phones, maintain waiting areas, perform clerical tasks, assist with supply management
Seniority
Entry-level, PRN (as needed)