ASSISTANT MANAGER
Core
Manage a unit to accommodate large-scale projects affecting workflow and case management for New York City agencies providing benefits and homelessness services.
Role type
Assistant Manager (Principal Administrative Associate III)
Builds
Case management workflows and benefit determinations for temporary assistance participants
Domain
Public sector social services
Required skills
Staff supervision, project management, policy interpretation, hiring, office management, liaison coordination
Preferred skills
N/A
Technologies
N/A
Responsibilities
Supervise Operations Supervisors, organize work and assign staff to meet deadlines, assess staffing requirements, interpret agency policies, manage office functions, ensure accurate benefit issuance, act as liaison between agencies
Seniority
Senior, hands-on IC