WELFARE MANAGEMENT SYSTEM (WMS) PROJECT SPECIALIST
Core
Overseeing and coordinating enterprise support operations for the Welfare Management System (WMS) infrastructure, including installation planning, systems access, and operational support for 20,000+ users across NYC Human Resources Administration.
Role type
Senior IT Project Specialist (Enterprise Systems)
Builds
WMS technology initiatives, deployment strategies, and operational support services for HRA/DHS
Domain
Public sector social services / Government IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project management, implementation planning, stakeholder coordination, risk tracking, testing coordination, deployment validation, status reporting, issue escalation
Preferred skills
null
Technologies
null
Responsibilities
Manage multiple concurrent WMS initiatives ensuring alignment with operational and business requirements; Plan, coordinate, and oversee WMS-related technology projects to maintain service continuity; Develop project schedules, milestones, and deployment strategies; Track project deliverables, dependencies, risks, and implementation issues; Coordinate testing, deployment, validation, and post-implementation activities; Provide project status updates and issue escalation documentation
Seniority
Senior, hands-on IC with independent initiative