Deputy Regional Manager
Core
Supervise teams of Benefits Opportunity Specialists to ensure uniformity in policy interpretation, prevent fraud, and support self-sufficiency programs for individuals and families in need.
Role type
Senior IC Deputy Regional Manager (Social Services Administration)
Builds
Benefits Access Centers and related social service programs
Domain
Public sector social services / government administration
Required skills
supervisory and managerial leadership, program planning and development, quantitative analysis, audit and process improvement, policy interpretation, staff training and evaluation, corrective action planning
Preferred skills
experience with Federal and State legislation regarding public assistance, stakeholder management with city agencies
Technologies
work sheets, administrative systems, forms
Responsibilities
Review employee activity for eligibility evaluation compliance; lead program planning meetings with executive management; direct management audits of operations and processes; coordinate staff assignment, evaluation, and training; advise on site staffing and physical plant needs; ensure implementation of revised procedures.
Seniority
Senior, hands-on IC with supervisory mandate