Consultor/a de Digitalización de Postventa
Core
Formar y acompañar a equipos de concesionarios en el uso de herramientas digitales, analizar procesos de postventa e implementar nuevas metodologías para la mejora continua.
Role type
Digital transformation consultant (after-sales)
Builds
Digital adoption programs and process improvements for automotive dealership networks
Domain
Automotive after-sales / Digital transformation
Deliverable
product features
Required skills
Digital tools proficiency, Change management, Training delivery, Process analysis, Client influence, Organizational planning
Preferred skills
Automotive workshop knowledge, Spanish native, English B1
Technologies
Digital tools and systems
Responsibilities
Train dealership teams on brand digital tools, Analyze after-sales processes for efficiency, Propose and implement new work methodologies, Deliver in-person and online training, Act as a change management consultant for dealerships