IT Infrastructure Professional II
Core
L1 Backup & Storage Operations Engineer responsible for 24x7 monitoring, incident handling, and operational support of enterprise NetApp storage and backup platforms.
Role type
L1 Storage & Backup Operations Engineer
Builds
Enterprise storage and backup infrastructure reliability
Domain
IT Infrastructure / Storage Systems (via careerplan.io/jobs/3743990015914916-it-infrastructure-professional-ii-at-the-nielsen-company)
Required skills
NetApp ONTAP, enterprise backup platforms (Veritas NetBackup, Cohesity), L1 troubleshooting, ITIL processes, storage capacity management, shift handovers
Preferred skills
Relevant technical certifications
Technologies
NetApp, Veritas NetBackup, Cohesity, ServiceNow
Responsibilities
Monitor storage capacity, utilization, and performance; perform first-level troubleshooting for storage and backup alerts; validate backup job success and rerun failed jobs; manage shift handovers and incident logging in ITSM tools; support routine storage provisioning and basic administration tasks.
Seniority
Mid-level, hands-on IC