Eligibility Case Processor
Core
Process and certify eligibility for low-income families for voucher child-care services, including intake, data entry, and recertification.
Role type
Eligibility Case Processor
Builds
Child care subsidy enrollments and recertifications for families
Domain
Public sector / Child welfare / Social services
Required skills
Data entry, Case documentation review, Regulatory compliance, Stakeholder liaison, Eligibility determination, System navigation
Preferred skills
Community work experience, Knowledge of child welfare systems
Responsibilities
Follow up with community programs for additional documentation, Troubleshoot inquiries from social service agencies, Review case information and certify eligibility, Recertify child care eligibility for families, Update control logs with case status, Access HRA One Viewer and ACCIS systems