Child Care Advisor (925530)
Core
Manages a caseload of customers to ensure positive outcomes in subsidized child care services, handling intake, eligibility verification, enrollment, and parental compliance.
Role type
Child Care Advisor / Case Manager
Builds
Subsidized child care services for eligible families
Domain
Social Services / Public Administration
Deliverable
client delivery
Required skills
Eligibility verification, case management, enrollment processing, attendance tracking, fraud detection, data entry, parent communication, resource coordination
Preferred skills
Knowledge of community resources, cultural sensitivity, Microsoft Word/Excel proficiency, specialized database systems
Responsibilities
Oversee caseload to ensure positive outcomes, provide intake services for applicants, verify eligibility and document status, enroll children in care settings, authorize payments to parents, track attendance and service utilization, refer suspected fraud, enter client data into systems, assist with quality assurance monitoring, provide process support to parents, coordinate recruitment of relative providers