Eligibility Specialist II
Core
Determine eligibility for MaineCare, SNAP, and TANF programs by evaluating applicant information, applying program standards, and performing intermediate mathematical calculations.
Role type
Eligibility Specialist
Builds
Eligibility determinations for health insurance, food benefits, and cash assistance programs
Domain
Public sector social services
Required skills
Data gathering, interviewing, intermediate mathematical calculations, program rule application, report development, administrative hearing representation
Preferred skills
Experience in social services settings, knowledge of MaineCare/SNAP/TANF systems
Responsibilities
Evaluate information and apply program standards to accurately determine complex eligibility decisions; Use multiple technology systems to enter, review, and verify eligibility-related data and documentation; Clearly explain program rules, requirements, and decisions to applicants and recipients; Reviews and process information received electronically or by mail to ensure completeness and compliance; Connect individuals with additional programs and services that may support their health and well-being; Engage in outreach efforts to provide program information, accept applications, and determine eligibility; Gather evidence, develop reports, and represent the Department at administrative hearings.