Eligibility Specialist II
Core
Determine eligibility for MaineCare, SNAP, and TANF programs for low-income residents, ensuring accurate application processing and connecting individuals with essential health and social services.
Role type
Eligibility Specialist (Social Services)
Builds
Eligibility determinations and service connections for Maine residents
Domain
Public sector social services and public health
Required skills
Eligibility determination, data gathering, mathematical calculations, program rule interpretation, report development, administrative hearing representation
Preferred skills
Experience in social services settings, interviewing skills
Technologies
Multiple technology systems for data entry and verification
Responsibilities
Evaluate information to determine complex eligibility decisions for multiple programs; Use technology systems to enter and verify eligibility data; Explain program rules and decisions to applicants; Process electronic and mail correspondence for completeness; Connect individuals with additional support programs; Engage in outreach to accept applications; Gather evidence and represent the department at administrative hearings