Community Assistant
Core
Administrative support for the NYC Department of Probation, handling case files, processing incoming cases, and providing front desk coverage.
Role type
Administrative Assistant
Builds
Case management systems and front desk operations
Domain
Public Safety / Justice System
Deliverable
dashboards & analysis
Required skills
Clerical tasks, case file management, data entry, front desk operations, record digitization
Responsibilities
Create, sort, file, scan, and route records and case files; Process incoming cases using logging and control systems; Prepare case folders and assign cases to Probation Officers; Document court actions and case outcomes; Digitally photograph probation clients; Provide front desk coverage by greeting clients and the public.
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