Origination Specialist
Core
First point of contact for incoming referrals and patients, managing scheduling and information intake.
Role type
Patient Care Coordinator
Builds
Patient appointment schedules and referral processing
Domain
Healthcare / Rehabilitation Services
Deliverable
product features
Required skills
Data entry, Phone communication, Appointment scheduling, HIPAA compliance, Insurance knowledge, Multitasking
Responsibilities
Answer incoming calls from patients and referral sources, Schedule new patient appointments, Provide information regarding services and clinic locations, Collect and enter patient information accurately, Maintain understanding of insurance trends and regulations, Collaborate with clinic staff to ensure seamless patient experience
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