Automotive Diagnostic Technician (m/w/d) - with Italian and English
Core
Provide technical support to retailers and NSCs to resolve complex vehicle mechanical and electronic concerns, improving First Time Fix Rates and reducing warranty costs.
Role type
Senior Automotive Diagnostic Technician
Builds
Diagnostic solutions and technical advice for dealer networks
Domain
Automotive diagnostics, EV/Hybrid vehicles, Mobility services
Deliverable
client delivery
Required skills
Vehicle diagnostics, Automotive electronics, EV/Hybrid systems knowledge, Technical query resolution, Data analysis for product concerns, Electronic support tools proficiency
Preferred skills
EV certificate, Foreman experience, Service manager experience
Technologies
Diagnostic tools, WebEx, Electronic client systems
Responsibilities
Support retailers and NSCs to resolve technical concerns, Work with Engineering teams to identify vehicle product concerns, Answer technical queries via electronic systems, telephone, or WebEx, Create electronic records of diagnostic advice
Seniority
Senior, hands-on IC
