Patient Access Advocate, PRN
Core
Greet patients, manage registration, verify insurance, and handle front-desk operations in an emergency room/urgent care setting.
Role type
Patient Access Advocate (Front Desk)
Builds
Patient registration and visit closure workflows for retail healthcare facilities
Domain
Healthcare / Emergency Room & Urgent Care
Deliverable
product features
Required skills
Customer service, data entry, insurance verification, payment collection, HIPAA compliance, multitasking
Preferred skills
Healthcare setting experience, EMR/EHR experience, patient registration experience
Responsibilities
Greet patients and answer phones, update patient demographics and verify insurance, collect payments and copays, perform visit closure activities, maintain clean front-desk environment, assist with clerical duties like copying and scanning
Seniority
Entry-level, non-exempt