Assistant Supervisor of Hotel Unit
Core
Support licensing operations for the Hotel Unit by processing applications, managing records, and providing customer service to ensure businesses meet legal requirements to operate.
Role type
Assistant Supervisor (Clerical Associate)
Builds
Licensing compliance and operational efficiency for over 45,000 businesses in NYC
Domain
Public sector / Consumer protection / Hospitality licensing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Complex data processing, record maintenance, mathematical computations, high-volume customer service, interagency communication, policy implementation, staff coaching
Preferred skills
None stated
Technologies
None stated
Responsibilities
Assign tasks and monitor staff progress, process applications and payments, check records for accuracy, develop internal policies and procedures, provide coaching to staff, answer phone calls and correspondence, assist applicants with outreach to other agencies
Seniority
Entry-level to Mid-level, supervisory support