Patient Access Advocate, PRN Days
Core
Greet patients, manage registration, verify insurance, collect payments, and perform clerical duties to ensure clean billing and a welcoming environment.
Role type
Patient Access Advocate (clerical/registration)
Builds
Patient registration and billing workflows for retail healthcare facilities
Domain
Healthcare / Ambulatory Care
Deliverable
product features
Required skills
Customer service, multitasking, basic computer proficiency, data entry, phone screening, payment collection
Preferred skills
Healthcare experience, patient registration experience, EMR/EHR experience
Responsibilities
Greet patients in person and over the phone, update patient demographics, verify insurance eligibility, collect copayments and deductibles, screen phone calls, maintain patient files, perform visit closure activities, assist with clerical tasks like copying and scanning, maintain cleanliness of the waiting area
Seniority
Entry-level, hourly associate