Patient Access Advocate, PRN, 9mile
Core
Greet patients, manage registration, verify insurance, and handle visit closure in an emergency room/urgent care setting.
Role type
Patient Access Advocate (clerical/front-desk)
Builds
Patient registration workflows and visit closure processes for retail healthcare facilities
Domain
Healthcare / Emergency Room & Urgent Care
Deliverable
product features
Required skills
Patient registration, insurance verification, electronic health record (EHR) database entry, payment collection, phone screening, HIPAA compliance
Preferred skills
Healthcare setting experience, EMR/EHR system experience, customer service in high-volume environments
Technologies
Electronic health record database, online electronic verification systems
Responsibilities
Greet patients and answer phones; Check patients in and out; Verify insurance eligibility and collect payments; Maintain patient files and ensure accurate documentation; Perform clerical duties including copying and scanning; Maintain cleanliness of front desk and waiting areas
Seniority
Entry-level / General Staff