Operations Manager
Core
Manage operations of secure juvenile detention facilities, ensuring safety, security, and program implementation for youth in care.
Role type
Senior Operations Manager (Secure Detention)
Builds
Secure detention facility operations and youth support programs
Domain
Juvenile justice / Child welfare / Corrections
Required skills
Operational planning, staff scheduling, crisis management, incident investigation, policy implementation, team leadership, program evaluation
Preferred skills
Experience in child care administration, knowledge of Safe Crisis Management (SCM), ability to conduct interviews and select candidates
Technologies
None stated
Responsibilities
Manage operations of an assigned tour of the secure detention facility, conduct interviews and selection of candidates, manage staff scheduling and overtime, implement policies to ensure operational safety, monitor Associate Youth Development Specialist activities, conduct individual and group conferences with staff, demonstrate competence in Safe Crisis Management, review incident reports, conduct video reviews, investigate child abuse allegations and critical incidents, assess tour critical areas and formulate action plans, conduct tours of inspection of living units, oversee City Time related issues
Seniority
Senior, hands-on IC
