Conseiller Technique Automobile Niveau 2 - Châssis/Carrosserie (H/F)
Core
Provide advanced technical support to dealer networks for complex chassis and bodywork diagnostic and repair issues.
Role type
Senior IC technical advisor (automotive chassis/body)
Builds
Production support for dealer repair operations and technical documentation
Domain
Automotive after-sales / Chassis and body systems
Deliverable
client delivery
Required skills
Advanced automotive diagnostic, electrical schematic interpretation, root cause analysis, technical training delivery, KPI tracking
Preferred skills
Experience in technical writing, knowledge of modern vehicle systems
Technologies
Diagbox, wiTECH
Responsibilities
Serve as primary escalation point for Level 2 technical issues, diagnose complex faults using manufacturer tools, collaborate with engineering and quality teams to validate root causes, analyze case trends to identify systemic problems, create and deliver technical communications and training, ensure accurate documentation of diagnostics and repairs, monitor KPIs for resolution time and repeat repair rates
Seniority
Mid-Senior, hands-on IC