Conseiller Expert Automobile Châssis/Carrosserie (H/F) - CDD
Core
Provides advanced technical support to dealer networks for complex chassis and body repair diagnostics and resolution.
Role type
Senior IC automotive technical expert (chassis/body)
Builds
Production support for dealer repair operations and technical documentation
Domain
Automotive After-Sales / Chassis & Body Systems
Deliverable
client delivery
Required skills
Complex automotive diagnostics, electrical schematic interpretation, root cause analysis, technical training delivery, KPI tracking, cross-functional collaboration
Preferred skills
Technical documentation creation, French automotive industry experience
Technologies
Diagbox, wiTECH
Responsibilities
Serve as primary escalation point for Level 2 technical issues, diagnose complex faults using manufacturer tools, collaborate with engineering and quality teams to validate root causes, analyze case trends to identify systemic problems, provide structured support to workshops on repair procedures, create and deliver technical communications and training, ensure accurate documentation of diagnostics and repairs, track KPIs related to resolution time and customer satisfaction, ensure compliance with safety and quality standards, provide technical feedback to product development teams
Seniority
Senior, hands-on IC