Automotive Program Manager
Core
Lead a geographically dispersed field team supporting a major automotive manufacturer, acting as the primary client liaison to drive measurable improvement in dealership operations and field services.
Role type
Senior Program Manager (Automotive Field Services)
Builds
National automotive field-services program delivering sales performance, repair optimization, parts sales, and consumer engagement solutions.
Domain
Automotive industry, dealership operations, field services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program management, team leadership, client relationship management, data analytics interpretation, LEAN principles, project planning, resource management, recruitment, financial reporting, compliance management
Preferred skills
Experience in matrix environments, proficiency with Microsoft Office/Power Apps, ability to travel, understanding of automobile repair/technology
Technologies
Microsoft Office (Outlook, Excel, PowerPoint, Project, Word, Power Apps)
Responsibilities
Lead and coach regional Team Leaders and field consultants; establish daily operating cadence; translate data into field-level actions; manage client commitments and expectations; recruit and retain top field personnel; monitor program objectives and financial performance; execute project work plans and track deliverables.
Seniority
Senior, hands-on IC with leadership responsibilities