Graduate Programs Funding and Operations Team Manager
Core
Leads the FAS graduate student appointments function, managing the Science Division Appointments team responsible for graduate student financial aid coordination including processing Teaching Fellow (TF) and Research Assistant (RA) appointments.
Role type
Graduate Programs Funding and Operations Team Manager
Builds
Graduate student financial aid appointments and disbursements for over 1,000 students across Science Division, Arts & Humanities, and Social Sciences programs.
Domain
Higher Education / Graduate Financial Aid Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, Process design and improvement, Regulatory compliance management, Data accuracy and quality control, Stakeholder management, HRIS and student information systems proficiency
Preferred skills
Grant management familiarity, Operational documentation expertise, Complex issue triage
Technologies
Aurora, HRIS systems
Responsibilities
Design and lead the RA appointment process ensuring regulatory compliance, Manage and coach the Science Division Appointments team, Enforce quality control standards across team members, Oversee accurate disbursement of over $80M for graduate students, Direct development of appointment processing procedures and training materials, Serve as primary escalation point for complex appointment issues
Seniority
Senior, hands-on IC