Automotive Field Service Engineer (Flying Doctor)
Core
Provide on-site technical support, diagnostics, and troubleshooting for dealerships and service centers across Italy.
Role type
Field Service Engineer (Automotive Diagnostics)
Builds
Technical solutions and service quality for dealer networks
Domain
Automotive after-sales / Vehicle diagnostics
Deliverable
client delivery
Required skills
vehicle diagnostics, root cause analysis, diagnostic tools usage, mechanical/electrical/electronic systems knowledge, technical reporting, travel management
Preferred skills
dealer network support experience, automotive industry background, technical certifications
Technologies
diagnostic equipment and software
Responsibilities
Support dealerships with vehicle diagnostics and troubleshooting, perform root cause analysis on complex issues, provide on-site coaching to technicians, deliver technical training to dealer personnel, prepare technical reports, escalate critical issues, travel to assigned territory
Seniority
Mid-level, hands-on IC