CONTRACT SUPPORT COORDINATOR
Core
Serve as the primary liaison between OCSS and YMS Management Associates, overseeing vendor activities, quality control, and compliance with contractual obligations.
Role type
Senior IC Contract Support Coordinator (Principal Administrative Associate)
Builds
Accurate child support account ledgers, processed court orders, and monthly statistical reports for management analysis.
Domain
Public sector / Child Support Services / Fiscal Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Vendor management, team supervision, quality control auditing, cross-functional coordination, data entry error resolution, formal memo preparation, performance evaluation, workload distribution, system navigation (CSMS, UCMS, WMS, ASSETS)
Preferred skills
None stated
Technologies
Child Support Management System (CSMS), Unified Court Management System (UCMS), Welfare Management System (WMS), Automated State Support Tracking and Enforcement System (ASSETS)
Responsibilities
Oversee and monitor all vendor activities including assignment tracking and quality control; Supervise a team of Bookkeeper III and Bookkeeper II staff; Liaise across Fiscal Operation units to define project scope and coordinate execution; Perform monthly audits of contractor work to ensure accuracy and compliance; Review and assign fiscal staff referrals returned by the contractor; Address contractor data entry errors and provide technical guidance; Prepare formal memos for reimbursement of improper disbursements; Prepare activity reports and monthly statistical reports for management analysis; Conduct performance evaluations and monitor staff time and leave.
Seniority
Senior, hands-on IC with supervisory responsibilities
