Director of Program Operations QUALITYstarsNY
Core
Strategic Director ensuring operational excellence, resource allocation, and system integrity for a dynamic team supporting early childhood workforce development and program quality across New York.
Role type
Director of Program Operations
Builds
Operational systems, event programs, and vendor management frameworks for a public/private partnership.
Domain
Early childhood education / Public sector / Non-profit
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, cross-functional project management, procurement and fiscal management, talent acquisition, organizational leadership, data analysis, technology implementation
Preferred skills
Business or public administration degree, innovative thinking, relationship building, data-driven decision making, technology proficiency (Office 365, PM software), remote team management
Technologies
Office 365, project management software
Responsibilities
Create and refine internal systems for collaboration and project management; supervise travel reimbursement processes; lead operational planning for annual team summits and regional convenings; manage contracts, purchasing workflows, and vendor relations; oversee talent recruitment, onboarding, and offboarding processes; supervise project associates; serve as chief problem solver for the team; support quality assurance of vendors and subcontractors.
Seniority
Director, strategic leadership & team oversight
