Automotive Technical Support Engineer – Italian Speaking
Core
Provide first-line technical support and diagnostics to Italian-market dealers and workshops for electrical, mechanical, and HV/EV vehicle issues.
Role type
Level 1 Automotive Technical Support Engineer
Builds
Diagnostic resolution and repair guidance for vehicle issues
Domain
Automotive (HV/EV)
Deliverable
client delivery
Required skills
Italian (fluent), English (professional), automotive diagnostics, diagnostic tools, ticketing systems, analytical mindset
Preferred skills
EV/HV certification, technical degree, hands-on workshop experience
Responsibilities
Investigate technical cases, guide technicians through repair processes, document and manage cases, escalate complex issues, collaborate with Level 2 engineers
Seniority
Junior to Mid-level, hands-on IC
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