Automotive Warranty & Homologation Support
Core
Key contact between dealers and manufacturer for diagnosing product errors, supporting authorized repairers with technical solutions, and managing warranty claims.
Role type
Automotive Warranty & Homologation Support Specialist
Builds
Diagnostic solutions and repair instructions for the manufacturer's product range
Domain
Automotive after-sales / warranty management
Deliverable
client delivery
Required skills
automotive technical expertise, warranty claim management, technical concern resolution, workshop experience, diagnostic support
Preferred skills
homologation experience, dealership or workshop background
Technologies
manufacturer systems and database
Responsibilities
Provide expert assistance in diagnosing complex technical issues, support dealer network with quick solution finding, act as interface between manufacturer and dealers, support development of solutions for the entire product range
Seniority
Junior to Senior (mix of experience levels)