Prosecution Case Adjuster
Core
Process and settle summonses issued by the NYC Taxi and Limousine Commission (TLC) to licensees, including taxis and for-hire vehicles.
Role type
Mid-level administrative case adjuster (prosecution support)
Builds
Settlement agreements and related documentation for TLC licensees
Domain
Public sector / Transportation regulation
Deliverable
client delivery
Required skills
Review and evaluate settlement requests, determine eligibility per policy, prepare settlement agreements, manage high-volume correspondence, maintain accurate records, provide customer service
Preferred skills
Experience in community work or community-centered activities
Technologies
None stated
Responsibilities
Interact with various licensees, review and evaluate requests to settle summonses, determine eligibility for settlement, extend settlement offers, create and process settlement agreements, manage settlement unit email inbox, respond to settlement-related correspondence, provide clear explanations of settlement procedures, request clarification for incomplete submissions, maintain accurate records of settlements, manage high-volume workload while meeting deadlines
Seniority
Mid-level, hands-on IC
