Medewerker Poolbeheer & Autodelen I
Core
Managing fleet operations and car-sharing support services to ensure vehicles are operational, clean, and ready for customer use.
Role type
Operations & Customer Support Specialist (Fleet/Car Sharing)
Builds
Operational fleet readiness and seamless car-sharing experiences for corporate clients
Domain
Automotive leasing and mobility services
Deliverable
operational fleet readiness | customer support | administrative processing
Required skills
administrative processing, telephone communication, email management, invoice processing, complaint handling, multitasking, process monitoring
Preferred skills
MBO level education, customer focus, proactive problem solving, team collaboration, adaptability
Technologies
internal portals, fleet management systems
Responsibilities
Process daily job offers, handle incoming and outgoing calls, manage email correspondence, process requests and invoices, handle complaints per protocol, provide input for work instructions
Seniority
Junior, individual contributor