Front Desk Clerk
Core
Operate hotel and casino reservation systems to manage guest check-ins, check-outs, and special event bookings while handling cash transactions and room rate decisions.
Role type
Front Desk Clerk (Casino/Hotel)
Builds
Guest check-in/check-out workflows, special event reservations, and daily room inventory management.
Domain
Hospitality + Gaming
Deliverable
product features
Required skills
Reservation system operation, cash handling, credit card processing, room rate knowledge, gaming license maintenance, keyboard typing
Preferred skills
Marketing coordination, Food & Beverage coordination, executive host communication
Technologies
LMS, CMS, ARMS, RMS, electronic draft system
Responsibilities
Greet hotel guests and perform check-in/check-out procedures, make reservations for special events and gaming tournaments, answer guest questions regarding hotel and casino services, audit accounts and handle money accurately, operate reservation and management computer systems
Seniority
Entry-level, hands-on IC