Warranty Specialist
Core
Part-time specialist ensuring accurate warranty case handling, compliance with OEM policies, and seamless collaboration with retailers and technical teams.
Role type
Part-time warranty specialist
Builds
Warranty claim submissions, evaluations, and compliance reports for automotive manufacturers
Domain
Automotive after-sales and warranty management
Deliverable
client delivery
Required skills
warranty processing, OEM policy compliance, dealer liaison, parts return process, warranty audits, report preparation
Preferred skills
automotive industry knowledge, proactive customer service approach
Technologies
none stated
Responsibilities
Act as contact person for dealer enquiries; Support dealers in warranty claim submission and evaluation; Ensure market compliance with manufacturer policies; Raise awareness of pre-approval processes; Support parts return process; Execute warranty audits; Prepare monthly and extraordinary reports
Seniority
Individual Contributor