College Aide - Applications Support
Core
Provides end-user support for routine and non-routine application issues by diagnosing problems and offering solutions within the NYC Department of Youth and Community Development IT department.
Role type
IT Application Support Aide (Student)
Builds
IT application support services for the NYC Department of Youth and Community Development
Domain
Public Sector / Information Technology
Deliverable
client delivery
Required skills
problem diagnosis, solution offering, timely response to inquiries
Responsibilities
diagnosing application support problems, offering solutions, responding to user inquiries
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