Automotive Warranty Support Specialist
Core
Execute warranty repair settlements, monitor dealer network costs, and implement warranty processes to improve customer service.
Role type
Warranty Support Specialist
Builds
Warranty settlement processes and reporting for OEMs and Dealer Networks
Domain
Automotive After-Sales / Warranty Management
Deliverable
dashboards & analysis
Required skills
Warranty process execution, cost monitoring, dealer network training, KPI reporting, process implementation
Preferred skills
Automotive after-sales experience, Retailer or Dealer background
Technologies
Warranty systems
Responsibilities
Execute warranty repair settlements, monitor and control warranty costs, train dealer network on policies, implement and update warranty processes, prepare periodic settlements, report on warranty KPIs
Seniority
Individual Contributor
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