Automotive Technical Support Specialist (Hungarian/German/French/Dutch/Italian/Spanish/Portuguese/Swedish speaking)
Core
Provide expert technical assistance, diagnostics, and warranty guidance to automotive retailers and workshops across Europe for leading OEMs.
Role type
Senior IC automotive technical support specialist (diagnostics & EV/HV)
Builds
Technical solutions and repair guidance for authorized repairers and independent operators
Domain
Automotive after-sales, diagnostics, Electric Vehicles (EV), High Voltage (HV)
Deliverable
client delivery
Required skills
automotive diagnostics, root-cause analysis, EV/HV technologies, OEM diagnostic tools, warranty procedures, mechanical knowledge
Preferred skills
EV/HV certification (DGUV L2+, IMI Level 4), vehicle testing coordination
Technologies
ticketing systems, chat platforms, phone systems, OEM diagnostic tools
Responsibilities
Provide expert technical assistance via ticketing, chat, and phone; Support technicians with diagnostics and repair instructions; Analyze technical inquiries and guide retailers; Collaborate with dealer technicians and field engineers; Conduct occasional vehicle testing; Maintain accurate case documentation
Seniority
Mid-level, hands-on IC